Support

UNBell Support

We're Here to Help. Every Step of the Way.

At UNBell, we're committed to more than creating innovative fitness equipment. We're committed to making sure you have a great experience owning and using it.

As a small business, we take customer satisfaction personally. We stand behind the quality of our products, and if something isn't right, we want to know about it so we can help make it right.

Whether you have a question about your order, need assistance with assembly, or experience an issue with your UNBell, we're here to help you find a solution. Please contact us asap with any questions or concerns. We strive to respond within 1-2 business days. For support please contact support@unbell.com for general inquiries please use info@unbell.com or visit our FAQ

User Manual available here: View / Download UNBell User Manual (PDF) · Revision 3 · October 2026

Product Support & Customer Care

We want you to feel confident in your purchase and know that support is available whenever you need it.

We're happy to assist with:

Assembly & Setup — Questions about putting together your UNBell or configuring your UNBars and handles.
Product Questions — Help understanding features, accessories, and different training configurations.
Orders & Shipping — Questions about your purchase, delivery, or missing components.
Product Issues — If something arrives damaged, doesn't fit or function as expected, or develops a problem, contact us so we can help resolve it.
Warranty Support — We stand behind our products with a limited warranty covering manufacturing defects.

Need assistance? Email us at support@unbell.com or visit our Contact Page.

For product-related issues, including photos and your order number when available can help us resolve your concern more quickly.

Learn More with UNBell on YouTube

UNBell offers a unique approach to strength training, and we want to help you get the most out of every workout.

Visit our YouTube channel for helpful videos, including product demonstrations, setup guidance, training techniques, and new ways to Train UNBell.

Whether you're just getting started or exploring more advanced exercises, our videos are a great resource for discovering what's possible with UNBell.

Visit the UNBell YouTube Channel →

Built to Last. Backed by UNBell.

UNBell is designed for years of training, and we stand behind the quality of its components.

Our limited warranty includes:

10 years on steel components.
3 years on all other components.

We believe in helping customers keep their UNBell in service for years to come. With our modular design, many potential issues can be addressed by replacing an individual component rather than the entire product.

For full coverage details, please review our Warranty Policy.